Kualo experienced a minor incident on July 6, 2026 affecting Portia, lasting 3h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Portia
Update timeline
- investigating Jul 06, 2026, 10:06 AM UTC
We are currently experiencing an issue with email sending on the Portia server. We are working to resolve this as a priority and will keep you informed at all times. Our apologies for the inconvenience that this is causing
- monitoring Jul 06, 2026, 01:32 PM UTC
We have addressed the underlying service issues, and beleive this to be resolved, though we are continuing to monitor this closely.
- resolved Jul 06, 2026, 01:53 PM UTC
This issue is now fully resolved, though we are continuing to monitor this closely. Our sincere apologies for the inconvenience this has caused.