Kualo incident

Email Issues

Minor Resolved View vendor source →

Kualo experienced a minor incident on July 1, 2026 affecting Othello, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2026, 11:17 PM UTC
Resolved
Jul 01, 2026, 11:47 PM UTC
Duration
30m
Detected by Pingoru
Jul 01, 2026, 11:17 PM UTC

Affected components

Othello

Update timeline

  1. investigating Jul 01, 2026, 11:17 PM UTC

    We are currently experiencing an issue with POP email on the Othello server. We are working to resolve this as a priority and will keep you informed at all times. Our apologies for the inconvenience that this is causing

  2. monitoring Jul 01, 2026, 11:26 PM UTC

    We have addressed the underlying service issues, and beleive this to be resolved, though we are continuing to monitor this closely.

  3. resolved Jul 01, 2026, 11:47 PM UTC

    This issue is now fully resolved, though we are continuing to monitor this closely. Our sincere apologies for the inconvenience this has caused.