Kualo experienced a minor incident on July 1, 2026 affecting Othello, lasting 27m. The incident has been resolved; the full update timeline is below.
Affected components
Othello
Update timeline
- investigating Jul 01, 2026, 11:20 PM UTC
We are currently experiencing an issue with email sending on the Othello server. We are working to resolve this as a priority and will keep you informed at all times. Our apologies for the inconvenience that this is causing
- monitoring Jul 01, 2026, 11:26 PM UTC
We have addressed the underlying service issues, and beleive this to be resolved, though we are continuing to monitor this closely.
- resolved Jul 01, 2026, 11:47 PM UTC
This issue is now fully resolved, though we are continuing to monitor this closely. Our sincere apologies for the inconvenience this has caused.