Kualo incident

PHP Processing Issue

Resolved after 4 hours 2 minutes, affecting Mercutio, on June 19, 2026.

resolved Jun 19, 2026, 11:39 AM UTC

This issue is now fully resolved, though we are continuing to monitor this closely. Our sincere apologies for the inconvenience this has caused.

Started
Jun 19, 2026, 07:36 AM UTC
Resolved
Jun 19, 2026, 11:39 AM UTC
Duration
4h 2m
Detected by Pingoru
Jun 19, 2026, 07:36 AM UTC

Affected components

Mercutio

Update timeline

  1. investigating Jun 19, 2026, 07:36 AM UTC

    We are currently experiencing an issue with the PHP Processing on the Mercutio server. We are working to resolve this as a priority and will keep you informed at all times. Our apologies for the inconvenience that this is causing

  2. monitoring Jun 19, 2026, 11:20 AM UTC

    We have addressed the underlying service issues, and beleive this to be resolved, though we are continuing to monitor this closely.

  3. resolved Jun 19, 2026, 11:39 AM UTC

    This issue is now fully resolved, though we are continuing to monitor this closely. Our sincere apologies for the inconvenience this has caused.

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