Kualo incident

Email Issues

Resolved after 19 minutes, affecting Hector, on June 7, 2026.

resolved Jun 07, 2026, 12:26 PM UTC

This issue is now fully resolved, though we are continuing to monitor this closely. Our sincere apologies for the inconvenience this has caused.

Started
Jun 07, 2026, 12:07 PM UTC
Resolved
Jun 07, 2026, 12:26 PM UTC
Duration
19m
Detected by Pingoru
Jun 07, 2026, 12:07 PM UTC

Affected components

Hector

Update timeline

  1. investigating Jun 07, 2026, 12:07 PM UTC

    We are currently experiencing an issue with IMAP email on the Hector server. We are working to resolve this as a priority and will keep you informed at all times. Our apologies for the inconvenience that this is causing

  2. monitoring Jun 07, 2026, 12:07 PM UTC

    We have addressed the underlying service issues, and beleive this to be resolved, though we are continuing to monitor this closely.

  3. resolved Jun 07, 2026, 12:26 PM UTC

    This issue is now fully resolved, though we are continuing to monitor this closely. Our sincere apologies for the inconvenience this has caused.

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