Kualo incident

Email Issues

Minor Resolved View vendor source →

Kualo experienced a minor incident on May 31, 2026 affecting Olivia, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
May 31, 2026, 10:37 AM UTC
Resolved
May 31, 2026, 10:59 AM UTC
Duration
21m
Detected by Pingoru
May 31, 2026, 10:37 AM UTC

Affected components

Olivia

Update timeline

  1. investigating May 31, 2026, 10:37 AM UTC

    We are currently experiencing an issue with IMAP email on the Olivia server. We are working to resolve this as a priority and will keep you informed at all times. Our apologies for the inconvenience that this is causing

  2. monitoring May 31, 2026, 10:41 AM UTC

    We have addressed the underlying service issues, and beleive this to be resolved, though we are continuing to monitor this closely.

  3. resolved May 31, 2026, 10:59 AM UTC

    This issue is now fully resolved, though we are continuing to monitor this closely. Our sincere apologies for the inconvenience this has caused.