Kualo incident

Service Outage

Minor Resolved View vendor source →

Kualo experienced a minor incident on May 12, 2026 affecting Juliet, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
May 12, 2026, 04:41 AM UTC
Resolved
May 12, 2026, 05:03 AM UTC
Duration
21m
Detected by Pingoru
May 12, 2026, 04:41 AM UTC

Affected components

Juliet

Update timeline

  1. investigating May 12, 2026, 04:41 AM UTC

    We are currently experiencing a server wide outage on the Juliet server. We are working to resolve this as a priority and will keep you informed at all times. Our apologies for the inconvenience that this is causing

  2. monitoring May 12, 2026, 04:45 AM UTC

    We have addressed the underlying service issues, and beleive this to be resolved, though we are continuing to monitor this closely.

  3. resolved May 12, 2026, 05:03 AM UTC

    This issue is now fully resolved, though we are continuing to monitor this closely. Our sincere apologies for the inconvenience this has caused.