Resolved after 53 minutes, affecting UK Cloud (London, UK), on October 26, 2026.
All affected VPS servers are now back online on standby hardware. Our team has checked each server, and everything has fully recovered as expected. If you are still experiencing any ongoing problems, please open a support ticket.
Affected components
Update timeline
- investigating Oct 26, 2026, 10:28 AM UTC
We are aware of an issue affecting a number of VPS servers, which may currently be unreachable. Our engineers are actively investigating and working to restore service as quickly as possible.
- identified Oct 26, 2026, 10:49 AM UTC
A hardware failure on the host server is the cause. We are moving the affected VPS servers onto standby hardware and expect them to start coming back online in the next few minutes.
- monitoring Oct 26, 2026, 10:58 AM UTC
All affected VPS servers are now back online on standby hardware. Our team is checking each one to confirm everything has recovered as expected. If you are still experiencing ongoing problems, please open a support ticket.
- resolved Oct 26, 2026, 11:22 AM UTC
All affected VPS servers are now back online on standby hardware. Our team has checked each server, and everything has fully recovered as expected. If you are still experiencing any ongoing problems, please open a support ticket.
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