Kualo incident

SSH Access Issue

Resolved after 36 minutes, affecting Olivia, on May 5, 2026.

resolved May 05, 2026, 03:33 AM UTC

This issue is now fully resolved, though we are continuing to monitor this closely. Our sincere apologies for the inconvenience this has caused.

Started
May 05, 2026, 02:56 AM UTC
Resolved
May 05, 2026, 03:33 AM UTC
Duration
36m
Detected by Pingoru
May 05, 2026, 02:56 AM UTC

Affected components

Olivia

Update timeline

  1. investigating May 05, 2026, 02:56 AM UTC

    We are currently experiencing an issue with SSH access on the Olivia server. We are working to resolve this as a priority and will keep you informed at all times. Our apologies for the inconvenience that this is causing

  2. monitoring May 05, 2026, 03:16 AM UTC

    We have addressed the underlying service issues, and beleive this to be resolved, though we are continuing to monitor this closely.

  3. resolved May 05, 2026, 03:33 AM UTC

    This issue is now fully resolved, though we are continuing to monitor this closely. Our sincere apologies for the inconvenience this has caused.

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