Kualo incident

Email Issues

Resolved after 51 minutes, affecting Bianca, on May 2, 2026.

resolved May 02, 2026, 02:59 PM UTC

This issue is now fully resolved, though we are continuing to monitor this closely. Our sincere apologies for the inconvenience this has caused.

Started
May 02, 2026, 02:08 PM UTC
Resolved
May 02, 2026, 02:59 PM UTC
Duration
51m
Detected by Pingoru
May 02, 2026, 02:08 PM UTC

Affected components

Bianca

Update timeline

  1. investigating May 02, 2026, 02:08 PM UTC

    We are currently experiencing an issue with email sending on the Bianca server. We are working to resolve this as a priority and will keep you informed at all times. Our apologies for the inconvenience that this is causing

  2. monitoring May 02, 2026, 02:43 PM UTC

    We have addressed the underlying service issues, and beleive this to be resolved, though we are continuing to monitor this closely.

  3. resolved May 02, 2026, 02:59 PM UTC

    This issue is now fully resolved, though we are continuing to monitor this closely. Our sincere apologies for the inconvenience this has caused.

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