Krystal experienced a minor incident on September 25, 2026 affecting Reseller Hosting, lasting 18m. The incident has been resolved; the full update timeline is below.
Affected components
Reseller Hosting
Update timeline
- investigating Sep 25, 2026, 10:57 AM UTC
Status: Investigating We're currently investigating an issue which is impacting our shared server uranium-lon2.cloudhosting.uk "uranium-lon2.cloudhosting.uk": http://uranium-lon2.cloudhosting.uk Once we have any further news, this status will be updated. Affected components Reseller Hosting (Degraded performance)
- resolved Sep 25, 2026, 11:15 AM UTC
Status: Resolved The server is now back up and services are running. We apologize for any inconvenience and appreciate your patience. Affected components Reseller Hosting (Operational)