Krystal experienced a minor incident on February 18, 2026 affecting Reseller Hosting, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 18, 2026, 10:06 AM UTC
Status: Investigating We're currently seeing an issue with one of our reseller servers c94.lon.cloudhosting.net / 185.199.220.94 Further updates will be posted as the issue is progressed Affected components Reseller Hosting (Partial outage)
- investigating Feb 18, 2026, 10:07 AM UTC
Status: Investigating The server is now back up. We're currently reviewing this. Affected components Reseller Hosting (Operational)
- monitoring Feb 18, 2026, 10:11 AM UTC
Status: Monitoring Services are running and load averages on the server are returning to normal. We're still monitoring this for further spikes. Affected components Reseller Hosting (Operational)
- resolved Feb 18, 2026, 10:22 AM UTC
Status: Resolved We have been monitoring the server. Load averages and resource usage is within expected limits, so we're happy this issue is now resolved. If you have any further issues, please contact support. Affected components Reseller Hosting (Operational)