Kraken Outage History
Kraken degraded · 2 active incidents · 2 long-running issues View live status →Pingoru has recorded 268 incidents for Kraken: 268 in the last 12 months and 110 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 41 | 650 of 720 (90%) |
| May 2026 | 43 | 744 of 744 (100%) |
| June 2026 | 30 | 656 of 720 (91%) |
| July 2026 | 30 | 730 of 744 (98%) |
| August 2026 | 29 | 405 of 744 (54%) |
| September 2026 | 39 | 720 of 720 (100%) |
| October 2026 | 32 | 454 of 592 (77%) |
Incidents, newest first
Minor June 21, 2026 Funding Delays on BNB Smart Chain (BEP20) 15d 10h Akedo (AKE) - BNB Chain, ALEO (ALEO), aPriori (APR) - BNB Chain, Aster (ASTER) - BNB Chain and 41 more
Started Jun 21, 2026, 01:56 AM UTC· resolved Jul 06, 2026, 11:59 AM UTC
- investigating Jun 21, 2026, 01:56 AM UTC
We're investigating an issue with the Superp (SUP) funding gateway. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
- investigating Jun 21, 2026, 03:09 AM UTC
We are continuing to investigate this issue.
- monitoring Jun 21, 2026, 07:28 AM UTC
A fix has been implemented and we are monitoring the results.
- identified Jun 21, 2026, 11:49 AM UTC
We’re still seeing some delays with the BNB Smart Chain (BEP20) funding gateway, so deposits and withdrawals may take longer than usual right now. All other funding methods are working normally.
- identified Jun 22, 2026, 01:52 PM UTC
We are continuing to work on a fix for this issue. We’re still seeing some delays with the BNB Smart Chain (BEP20) funding gateway.
- identified Jun 22, 2026, 02:09 PM UTC
We are continuing to work on a fix for this issue. New deposits and withdrawals on the BNB Smart Chain (BEP20) funding gateway are processing normally. However, we are still investigating a backlog of deposits submitted previously that remain delayed. Our team is actively working to resolve these outstanding deposits and restore full service. We will provide further updates as more information becomes available.
- monitoring Jun 24, 2026, 01:29 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 06, 2026, 11:59 AM UTC
This incident has been resolved.
Minor June 19, 2026 Issues Loading Explore Section in Kraken Wallet 3h 12m Kraken Wallet
Started Jun 19, 2026, 09:35 AM UTC· resolved Jun 19, 2026, 12:48 PM UTC
- investigating Jun 19, 2026, 09:35 AM UTC
We are investigating an issue causing the Explore section in the Kraken Wallet App to fail to load for some clients. Core wallet functionality remains available and unaffected. Our team is actively working to identify the cause and restore normal service. We will provide further updates as progress is made.
- resolved Jun 19, 2026, 12:48 PM UTC
This incident has been resolved.
Minor June 18, 2026 Secret Network (SCRT) Funding Delays 3h 6m Secret Network (SCRT)
Started Jun 18, 2026, 05:24 PM UTC· resolved Jun 18, 2026, 08:31 PM UTC
- investigating Jun 18, 2026, 05:24 PM UTC
We're investigating an issue with the Secret Network (SCRT) funding gateway. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
- identified Jun 18, 2026, 05:31 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 18, 2026, 06:18 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 18, 2026, 08:31 PM UTC
This incident has been resolved.
Minor June 17, 2026 Optimism Chain Funding Delays 5d Bitcoin (kBTC) - Optimism, Cyber (CYBER) - Optimism, Ethereum (ETH) - Optimism, Optimism (OP) and 5 more
Started Jun 17, 2026, 10:22 AM UTC· resolved Jun 22, 2026, 10:33 AM UTC
- investigating Jun 17, 2026, 10:22 AM UTC
We're investigating an issue with the Optimism funding gateway. Deposits may be delayed at this time, withdrawals are not affected. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
- identified Jun 17, 2026, 12:30 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 17, 2026, 12:30 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jun 19, 2026, 01:04 PM UTC
We are continuing to monitor for any further issues.
- resolved Jun 22, 2026, 10:33 AM UTC
This incident has been resolved.
Minor June 17, 2026 Polygon Funding Delays 10m Dai (DAI) - Polygon, Ethereum (ETH) - Polygon, EURQ (EURQ) - Polygon, COP Minteo (COPM) - Polygon and 5 more
Started Jun 17, 2026, 10:16 AM UTC· resolved Jun 17, 2026, 10:26 AM UTC
- investigating Jun 17, 2026, 10:16 AM UTC
We're investigating an issue with the Polygon funding gateway. Deposits may be delayed at this time, Withdrawal are not affected. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
Minor June 13, 2026 Beldex (BDX) - Trading and Funding Paused 25d 4h Beldex (BDX) - BNB Chain
Started Jun 13, 2026, 01:58 PM UTC· resolved Jul 08, 2026, 06:08 PM UTC
- investigating Jun 13, 2026, 01:58 PM UTC
As a precaution, we have temporarily paused trading, deposits and withdrawals for Beldex (BDX) following a reported issue with the underlying smart contract. There is no indication that Kraken's wallets or systems have been affected. All other funding methods and services continue to operate normally. Our team is actively investigating and we'll share updates as more information becomes available.
- investigating Jun 22, 2026, 02:04 PM UTC
Our team is continuing investigation and we'll share updates as more information becomes available.
- investigating Jul 01, 2026, 02:02 PM UTC
We are continuing to investigate this issue.
- identified Jul 08, 2026, 11:20 AM UTC
Beldex (BDX) withdrawals have been reenabled, deposits and trading remains halted.
- resolved Jul 08, 2026, 06:08 PM UTC
This incident has been resolved.
Minor June 12, 2026 Aptos (APT), Ripple (XRP) - Withdraw Delays 1d 5h Aptos (APT), XRP (XRP), MegaETH (MEGA)
Started Jun 12, 2026, 04:00 AM UTC· resolved Jun 13, 2026, 09:45 AM UTC
- investigating Jun 12, 2026, 04:00 AM UTC
We're investigating an issue with the Aptos (APT), Ripple (XRP), MegaEth (MEGA) funding gateway. Withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
- investigating Jun 12, 2026, 04:11 AM UTC
MegaEth funding gateway is back to normal, we are continuing to investigate this issue with the remaining affected assets
- monitoring Jun 12, 2026, 08:47 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 13, 2026, 09:45 AM UTC
This incident has been resolved.
Minor June 10, 2026 Onboarding Issues for EEA clients on Mobile Apps. 1h 14m Kraken App, Kraken Pro App, Krak App
Started Jun 10, 2026, 04:40 PM UTC· resolved Jun 10, 2026, 05:54 PM UTC
- investigating Jun 10, 2026, 04:40 PM UTC
We are currently investigating an issue that causes Apps to freeze during Tax Number verification step for EEA clients. Web services are not affected.
- monitoring Jun 10, 2026, 05:41 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 10, 2026, 05:54 PM UTC
This incident has been resolved.
Minor June 10, 2026 Flexline - New Loan Requests Unavailable 27m
Started Jun 10, 2026, 10:10 AM UTC· resolved Jun 10, 2026, 10:38 AM UTC
- investigating Jun 10, 2026, 10:10 AM UTC
We are aware of an issue affecting Flexline. Some users may be unable to initiate new loans on web and mobile. Viewing existing loans and loan details is not affected. Our team is actively investigating and we provide an update as soon as we have more information.
- identified Jun 10, 2026, 10:19 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 10, 2026, 10:20 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 10, 2026, 10:38 AM UTC
This incident has been resolved.
Minor June 10, 2026 Some Users experiencing login issues on the Android apps 5d 23h Kraken App, Kraken Pro App, Krak App
Started Jun 10, 2026, 07:00 AM UTC· resolved Jun 16, 2026, 06:29 AM UTC
- investigating Jun 10, 2026, 07:00 AM UTC
We're aware that some Users may be unable to log in to the Kraken and Kraken Pro Android Apps. Logging in from a web browser is not affected. Our team is actively investigating and we provide an update as soon as we have more information.
- identified Jun 10, 2026, 07:58 AM UTC
We've identified an issue affecting Users on older Android devices (Android 15 and earlier) that may prevent them from signing in or using the Kraken, Kraken Pro, Krak, and Breakout Android apps. iOS apps and access via a web browser at kraken.com are not affected. Our team has found the cause and is working on a fix. We'll update this as soon as we have more information.
- identified Jun 10, 2026, 12:16 PM UTC
We've identified an issue affecting Users on older Android devices (Android 15 and earlier) that may prevent them from signing in or using the Kraken, Kraken Pro, Krak, and Breakout Android apps. iOS apps and access via a web browser at kraken.com are not affected. New Breakout app version containing the fix has been released and is available in Google Play. We are continuing to work on a fix for Kraken, Kraken Pro and Krak apps. We'll update this as soon as we have more information.
- identified Jun 10, 2026, 01:38 PM UTC
New Breakout and Kraken Pro app versions containing the fix has been released and are available in Google Play. We are continuing to work on a fix for Kraken and Krak apps. We'll update this as soon as we have more information.
- identified Jun 10, 2026, 03:59 PM UTC
Fix releases for all affected apps (Kraken, Kraken Pro, Krak, and Breakout) are now available on Google Play. To restore full functionality, affected users on Android 15 and below should update their app to the latest version. We thank you for your patience.
- resolved Jun 16, 2026, 06:29 AM UTC
This incident has been resolved.
Minor June 9, 2026 Historical Portfolio Balance Data Delays 14h 8m
Started Jun 09, 2026, 07:57 AM UTC· resolved Jun 09, 2026, 10:05 PM UTC
- investigating Jun 09, 2026, 07:57 AM UTC
We are investigating an issue affecting historical portfolio balance data display. Daily balance data for yesterday may be unavailable or outdated. Our teams are actively investigating the issue and working to restore accurate balance reporting. We will provide further updates as more information becomes available.
- identified Jun 09, 2026, 10:19 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Jun 09, 2026, 10:05 PM UTC
This incident has been resolved.
Minor June 9, 2026 [Humanity] [ H ] Funding Delays 17d 16h Humanity (H) - Ethereum
Started Jun 09, 2026, 03:58 AM UTC· resolved Jun 26, 2026, 08:20 PM UTC
- investigating Jun 09, 2026, 03:58 AM UTC
We're investigating an issue with the [Humanity] ([H]) funding gateway. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
- investigating Jun 09, 2026, 08:27 AM UTC
Trading pairs for Humanity (H) have been moved to cancel-only mode. We are actively monitoring the situation and will provide updates as they become available. We apologise for any inconvenience caused.
- identified Jun 15, 2026, 11:16 PM UTC
Trading and funding for Humanity (H) on Ethereum remain paused following a security incident affecting the Humanity Protocol. This was caused by an external exploit on H. Kraken's systems were not affected and customer funds held with Kraken are safe. Details from the Humanity team are available here: https://www.humanity.org/hincidentupdate We are in discussions with the Humanity team on next steps and will provide updates as they become available. Platform activity for H will remain paused in the meantime. We apologize for any inconvenience caused.
- resolved Jun 26, 2026, 08:20 PM UTC
This incident has been resolved.
Minor June 7, 2026 USDG Trading Delay 1h 39m
Started Jun 07, 2026, 01:51 PM UTC· resolved Jun 07, 2026, 03:30 PM UTC
- investigating Jun 07, 2026, 01:51 PM UTC
We are aware of an issue affecting USDG trading pairs. Trades involving USDG are currently unavailable. Our team is working to restore full functionality and we will provide an update once more information is available.
- resolved Jun 07, 2026, 03:30 PM UTC
This incident has been resolved.
Notice June 6, 2026 Password reset emails 1h 2m
Started Jun 06, 2026, 07:32 AM UTC· resolved Jun 06, 2026, 08:34 AM UTC
- investigating Jun 06, 2026, 07:32 AM UTC
We are investigating an issue where some clients attempting to reset their passwords may receive an incorrect confirmation email stating that their password was changed, even though the password reset was not successfully completed. Our teams are reviewing the issue and working to understand the scope of impact. We will provide another update as soon as more information is available.
- identified Jun 06, 2026, 07:43 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 06, 2026, 07:57 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 06, 2026, 08:34 AM UTC
This incident has been resolved.
Minor June 4, 2026 Delayed USDC deposits and withdrawals on Arbitrum 2d Arbitrum (ARB), USDC (USDC) - Arbitrum One
Started Jun 04, 2026, 02:45 PM UTC· resolved Jun 06, 2026, 02:55 PM UTC
- investigating Jun 04, 2026, 02:45 PM UTC
We are aware of delays affecting USDC deposits and withdrawals on the Arbitrum network. Funds are safe. Our team is actively working to restore normal processing times. We'll post another update as soon as we have more information. Thank you for your patience.
- identified Jun 05, 2026, 08:32 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Jun 06, 2026, 02:55 PM UTC
This incident has been resolved.
Minor June 4, 2026 MegaETH Funding Delays 15h 3m MegaETH (MEGA), Ethereum (ETH) - MegaETH, Tether USD (USDT) - MegaETH
Started Jun 04, 2026, 08:24 AM UTC· resolved Jun 04, 2026, 11:27 PM UTC
- investigating Jun 04, 2026, 08:24 AM UTC
We're investigating an issue with the MegaETH funding gateway. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
- investigating Jun 04, 2026, 08:25 AM UTC
We are continuing to investigate this issue.
- monitoring Jun 04, 2026, 09:19 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 04, 2026, 11:27 PM UTC
This incident has been resolved.
Minor June 3, 2026 Connectivity Issues - Web & Mobile 6h 5m Website, Kraken App, Kraken Pro App, Prop Trading
Started Jun 03, 2026, 11:27 AM UTC· resolved Jun 03, 2026, 05:32 PM UTC
- investigating Jun 03, 2026, 11:27 AM UTC
We are investigating reports from clients having difficulty connecting to API, WEB and Mobile Apps. We are working to resolve the issue and will update as soon as we have more information.
- identified Jun 03, 2026, 11:29 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 03, 2026, 11:33 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 03, 2026, 05:32 PM UTC
This incident has been resolved.
Minor June 2, 2026 INK Blockchain degraded performace. 2d 20h Bitcoin (kBTC) - Ink, Constellation (DAG) - Ink, Ethereum (ETH) - Ink, Tether USD (USDT) - Ink and 2 more
Started Jun 02, 2026, 01:13 PM UTC· resolved Jun 05, 2026, 09:35 AM UTC
- investigating Jun 02, 2026, 01:13 PM UTC
We are currently investigating an issue causing delays on withdrawals and deposits on INK blockchain. DeFi earn is also affected. We will post updates as they come.
- monitoring Jun 02, 2026, 01:23 PM UTC
A fix has been implemented and we are monitoring the results.
- investigating Jun 02, 2026, 02:18 PM UTC
We are currently investigating an issue causing delays on withdrawals and deposits on INK blockchain. DeFi earn is also affected. We will post updates as they come.
- monitoring Jun 02, 2026, 02:30 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 05, 2026, 09:35 AM UTC
This incident has been resolved.
Minor May 29, 2026 SHAPE (SHAPE) Funding Delays 22h 37m Shape (SHAPE)
Started May 29, 2026, 11:37 AM UTC· resolved May 30, 2026, 10:14 AM UTC
- investigating May 29, 2026, 11:37 AM UTC
We're investigating an issue with the SHAPE (SHAPE) funding gateway. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
- monitoring May 30, 2026, 01:00 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 30, 2026, 10:14 AM UTC
This incident has been resolved.
Minor May 29, 2026 Brazilian Real (BRL) on PIX - Deposit Delays 21h 32m Brazilian Real (BRL) - Domestic
Started May 29, 2026, 12:42 AM UTC· resolved May 29, 2026, 10:15 PM UTC
- investigating May 29, 2026, 12:42 AM UTC
We're investigating an issue with the Brazilian Real (BRL) PIX funding provider. Deposits may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
- resolved May 29, 2026, 10:15 PM UTC
This incident has been resolved.
Minor May 28, 2026 Network-Wide Sui Mainnet Halt 1d 5h Sui (SUI) - Staking, Sui (SUI)
Started May 28, 2026, 03:26 PM UTC· resolved May 29, 2026, 08:45 PM UTC
- investigating May 28, 2026, 03:26 PM UTC
We are aware of an ongoing outage on the Sui network affecting Sui Mainnet, Testnet, and Devnet. This is an issue on the Sui network itself and impacts all platforms that interact with Sui. We are monitoring the situation and will update once the Sui network resumes normal operation.
- investigating May 28, 2026, 03:28 PM UTC
We are continuing to investigate this issue.
- monitoring May 29, 2026, 11:09 AM UTC
A fix has been implemented and we are monitoring the results.
- investigating May 29, 2026, 12:15 PM UTC
Issue recurred. We are continuing investigation.
- identified May 29, 2026, 05:32 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 29, 2026, 06:25 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 29, 2026, 08:45 PM UTC
This incident has been resolved.
Minor May 27, 2026 GBP funding via Banking Circle degraded 1d 1h Pound Sterling (GBP) - Domestic
Started May 27, 2026, 08:37 PM UTC· resolved May 28, 2026, 10:16 PM UTC
- investigating May 27, 2026, 08:37 PM UTC
We are investigating an issue affecting GBP funding via Banking Circle. Clients may be unable to add new GBP bank accounts, and GBP deposits and withdrawals using this method may be delayed. Other funding methods and other fiat currencies are not affected. We will provide an update as soon as we have more information.
- identified May 28, 2026, 10:54 AM UTC
The issue has been identified and a fix is being implemented.
- resolved May 28, 2026, 10:16 PM UTC
This incident has been resolved.
Minor May 24, 2026 Zcash (ZEC) Funding Delays 1h 44m Zcash (ZEC)
Started May 24, 2026, 06:12 PM UTC· resolved May 24, 2026, 07:56 PM UTC
- investigating May 24, 2026, 06:12 PM UTC
We're investigating an issue with the Zcash (ZEC) funding gateway. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
- resolved May 24, 2026, 07:56 PM UTC
This incident has been resolved.
Minor May 23, 2026 Issues with USD Instant Buy/Sell transactions 18m Website, Kraken App
Started May 23, 2026, 09:07 AM UTC· resolved May 23, 2026, 09:26 AM UTC
- identified May 23, 2026, 09:07 AM UTC
We are currently investigating an issue affecting some USD transactions via Instant Buy/Sell on Kraken.com and the Kraken mobile app. Some clients may experience failed transactions when using Instant Buy/Sell for USD purchases or sales. The impact may vary by transaction size and market conditions. Kraken Pro trading is not affected. We are working to resolve the issue and will provide updates as soon as more information is available.
- monitoring May 23, 2026, 09:24 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 23, 2026, 09:26 AM UTC
This incident has been resolved.
Minor May 21, 2026 Instant Buys & Recurring and Custom order delays 3d 15h Website, Kraken App, Kraken Pro App, Krak App and 1 more
Started May 21, 2026, 07:45 PM UTC· resolved May 25, 2026, 11:21 AM UTC
- identified May 21, 2026, 07:45 PM UTC
We are aware of some users reporting issues with Instant Buy, and Recurring and Custom orders. Our engineers are aware of the issue are are preparing a fix.
- identified May 23, 2026, 11:30 AM UTC
A fix that has resolved the majority of affected cases has been implemented. A small number of cases remain under investigation and we will provide a further update once all cases are resolved.
- identified May 25, 2026, 07:36 AM UTC
We are continuing to work on a fix for this issue.
- monitoring May 25, 2026, 11:11 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 25, 2026, 11:21 AM UTC
This incident has been resolved.