Resolved after 1 hour 2 minutes, on June 6, 2026.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating Jun 06, 2026, 07:32 AM UTC
We are investigating an issue where some clients attempting to reset their passwords may receive an incorrect confirmation email stating that their password was changed, even though the password reset was not successfully completed. Our teams are reviewing the issue and working to understand the scope of impact. We will provide another update as soon as more information is available.
- identified Jun 06, 2026, 07:43 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 06, 2026, 07:57 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 06, 2026, 08:34 AM UTC
This incident has been resolved.
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