Kraken incident

Some Users experiencing login issues on the Android apps

Minor Resolved View vendor source →

Kraken experienced a minor incident on June 10, 2026 affecting Kraken App and Kraken Pro App and 1 more component, lasting 5d 23h. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2026, 07:00 AM UTC
Resolved
Jun 16, 2026, 06:29 AM UTC
Duration
5d 23h
Detected by Pingoru
Jun 10, 2026, 07:00 AM UTC

Affected components

Kraken AppKraken Pro AppKrak App

Update timeline

  1. investigating Jun 10, 2026, 07:00 AM UTC

    We're aware that some Users may be unable to log in to the Kraken and Kraken Pro Android Apps. Logging in from a web browser is not affected. Our team is actively investigating and we provide an update as soon as we have more information.

  2. identified Jun 10, 2026, 07:58 AM UTC

    We've identified an issue affecting Users on older Android devices (Android 15 and earlier) that may prevent them from signing in or using the Kraken, Kraken Pro, Krak, and Breakout Android apps. iOS apps and access via a web browser at kraken.com are not affected. Our team has found the cause and is working on a fix. We'll update this as soon as we have more information.

  3. identified Jun 10, 2026, 12:16 PM UTC

    We've identified an issue affecting Users on older Android devices (Android 15 and earlier) that may prevent them from signing in or using the Kraken, Kraken Pro, Krak, and Breakout Android apps. iOS apps and access via a web browser at kraken.com are not affected. New Breakout app version containing the fix has been released and is available in Google Play. We are continuing to work on a fix for Kraken, Kraken Pro and Krak apps. We'll update this as soon as we have more information.

  4. identified Jun 10, 2026, 01:38 PM UTC

    New Breakout and Kraken Pro app versions containing the fix has been released and are available in Google Play. We are continuing to work on a fix for Kraken and Krak apps. We'll update this as soon as we have more information.

  5. identified Jun 10, 2026, 03:59 PM UTC

    Fix releases for all affected apps (Kraken, Kraken Pro, Krak, and Breakout) are now available on Google Play. To restore full functionality, affected users on Android 15 and below should update their app to the latest version. We thank you for your patience.

  6. resolved Jun 16, 2026, 06:29 AM UTC

    This incident has been resolved.