Resolved after 15 days 10 hours, affecting Akedo (AKE) - BNB Chain and ALEO (ALEO) and 1 more, on June 21, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Jun 21, 2026, 01:56 AM UTC
We're investigating an issue with the Superp (SUP) funding gateway. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
- investigating Jun 21, 2026, 03:09 AM UTC
We are continuing to investigate this issue.
- monitoring Jun 21, 2026, 07:28 AM UTC
A fix has been implemented and we are monitoring the results.
- identified Jun 21, 2026, 11:49 AM UTC
We’re still seeing some delays with the BNB Smart Chain (BEP20) funding gateway, so deposits and withdrawals may take longer than usual right now. All other funding methods are working normally.
- identified Jun 22, 2026, 01:52 PM UTC
We are continuing to work on a fix for this issue. We’re still seeing some delays with the BNB Smart Chain (BEP20) funding gateway.
- identified Jun 22, 2026, 02:09 PM UTC
We are continuing to work on a fix for this issue. New deposits and withdrawals on the BNB Smart Chain (BEP20) funding gateway are processing normally. However, we are still investigating a backlog of deposits submitted previously that remain delayed. Our team is actively working to resolve these outstanding deposits and restore full service. We will provide further updates as more information becomes available.
- monitoring Jun 24, 2026, 01:29 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 06, 2026, 11:59 AM UTC
This incident has been resolved.
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