Resolved after 22 hours 37 minutes, affecting Shape (SHAPE), on May 29, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Shape (SHAPE)
Update timeline
- investigating May 29, 2026, 11:37 AM UTC
We're investigating an issue with the SHAPE (SHAPE) funding gateway. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
- monitoring May 30, 2026, 01:00 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 30, 2026, 10:14 AM UTC
This incident has been resolved.
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