Resolved after 3 days 15 hours, affecting Website and Kraken App and 1 more, on May 21, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- identified May 21, 2026, 07:45 PM UTC
We are aware of some users reporting issues with Instant Buy, and Recurring and Custom orders. Our engineers are aware of the issue are are preparing a fix.
- identified May 23, 2026, 11:30 AM UTC
A fix that has resolved the majority of affected cases has been implemented. A small number of cases remain under investigation and we will provide a further update once all cases are resolved.
- identified May 25, 2026, 07:36 AM UTC
We are continuing to work on a fix for this issue.
- monitoring May 25, 2026, 11:11 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 25, 2026, 11:21 AM UTC
This incident has been resolved.
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