Kore.ai incident

Security Advisory: Axios npm Supply Chain Incident (No Impact to Kore Services)

Notice Resolved View vendor source →
Started
Apr 02, 2026, 06:05 AM UTC
Resolved
Apr 02, 2026, 06:05 AM UTC
Duration
Detected by Pingoru
Apr 02, 2026, 06:05 AM UTC

Affected components

Bot UptimeBot uptimeBot uptimeNuanceNuanceBot UptimeBot UptimeNuanceNuanceWeb CrawlerWeb CrawlerWeb CrawlerBot UptimeNuanceBot UptimeWeb CrawlerSmartAssist - Europe ( London)APIsAPIsAPIsKore IVRKore IVRAPIsAPIsKore IVRKore IVRApplication ServiceApplication ServiceApplication ServiceAPIsKore IVRAPIsApplication ServiceBot BuilderBot BuilderBot BuilderKore Agent DesktopKore Agent DesktopBot BuilderBot BuilderKore Agent DesktopKore Agent DesktopSearch ServiceSearch ServiceSearch ServiceBot BuilderKore Agent DesktopBot BuilderSearch ServiceBot Administration ApplicationBot Administration ApplicationBot Administration ApplicationBot Administration ApplicationBot Administration ApplicationBot Administration ApplicationBot Administrator Application

Update timeline

  1. resolved Apr 02, 2026, 06:05 AM UTC

    Dear Users, We would like to inform you about a recently reported supply chain security incident involving the Axios npm package. As per available information, Axios versions 1.14.1 and 0.30.4 were briefly published around March 30–31, 2026. These versions did not follow the standard release process (no corresponding GitHub release artifacts) and were subsequently removed from npm. It has been reported that these versions introduced a dependency on a potentially malicious package. Kore has completed validation across our systems and can confirm that none of our applications use the affected Axios versions (1.14.1 or 0.30.4). There is no impact to our products or services from this incident. We will continue to monitor the situation and take appropriate actions if needed. Thank you for your continued trust and support.

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