KnowBe4 experienced a minor incident on August 5, 2026 affecting PhishRIP, lasting 1d 2h. The incident has been resolved; the full update timeline is below.
Affected components
PhishRIP
Update timeline
- investigating Aug 05, 2026, 07:29 PM UTC
We are currently investigating an issue affecting Google PhishRIP queries, which may cause them to fail.
- monitoring Aug 05, 2026, 09:24 PM UTC
Based on our investigation into the recent errors affecting Google PhishRIP queries, it appears these may be related to suspended Gmail accounts. We are continuing to monitor the issue.
- resolved Aug 06, 2026, 09:56 PM UTC
Upon further investigation we have determined that the errors affecting Google PhishRIP queries were related to individual issues on Google accounts.