KnowBe4 experienced a critical incident on October 13, 2026 affecting Console and Console and 1 more component, lasting 1h 12m. The incident has been resolved; the full update timeline is below.
Affected components
ConsoleConsoleLearner Experience (LX)
Update timeline
- investigating Oct 13, 2026, 03:03 PM UTC
We are currently investigating an issue affecting console login. We will provide more updates here when available.
- monitoring Oct 13, 2026, 03:07 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 13, 2026, 04:15 PM UTC
This incident has been resolved.