KnowBe4 incident

Defend Email Processing Delays

Ongoing since 02:10 PM UTC, affecting Mail Flow.

monitoring Nov 02, 2026, 02:10 PM UTC

We have identified an issue causing some delays with email processing for KnowBe4 Defend customers. Our team has implemented a fix and monitoring results. Delayed emails will automatically retry to process.

Started: Nov 02, 2026, 02:10 PM UTC
Resolved: Ongoing
Duration: ● 1h 25m
Detected by Pingoru: Nov 02, 2026, 02:10 PM UTC

Affected components

Mail Flow

Update timeline

monitoring Nov 02, 2026, 02:10 PM UTC

We have identified an issue causing some delays with email processing for KnowBe4 Defend customers. Our team has implemented a fix and monitoring results. Delayed emails will automatically retry to process.

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