KnowBe4 incident

Prevent & Protect - Email delivery issues

Ongoing since 03:14 PM UTC, affecting Mail Flow and Mail Flow.

monitoring Nov 06, 2026, 04:05 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 06, 2026, 03:14 PM UTC
Resolved
Ongoing
Duration
● 2h 10m
Detected by Pingoru
Nov 06, 2026, 03:14 PM UTC

Affected components

Mail FlowMail Flow

Update timeline

  1. investigating Nov 06, 2026, 03:14 PM UTC

    We are currently investigating an issue impacting email delivery for Prevent customers. We will update here when more information is available.

  2. investigating Nov 06, 2026, 03:34 PM UTC

    We are currently investigating an issue impacting email delivery for Prevent and Protect customers. We will update here when more information is available.

  3. monitoring Nov 06, 2026, 04:05 PM UTC

    A fix has been implemented and we are monitoring the results.

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