KnowBe4 experienced a major incident on July 16, 2026 affecting Console, lasting 1h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Console
Update timeline
- investigating Jul 16, 2026, 07:48 PM UTC
We have identified an issue where users may receive a redirect upon logging into Defend, and our engineering team is looking into a fix.
- identified Jul 16, 2026, 08:09 PM UTC
A fix has been identified, and we will be monitoring the results as it rolls out.
- resolved Jul 16, 2026, 09:20 PM UTC
This incident has been resolved.