KnowBe4 incident

KSAT - Widespread User Profile Access Issues

KnowBe4 is currently experiencing a minor incident affecting Console, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 03, 2026, 03:07 PM UTC
Resolved
Ongoing
Duration
● 1h 31m
Detected by Pingoru
Jun 03, 2026, 03:07 PM UTC

Affected components

Console

Update timeline

  1. investigating Jun 03, 2026, 03:07 PM UTC

    We have received reports of 500 errors occurring when navigating to user profiles. We are investigating this issue and will update this page when we have more information.

  2. monitoring Jun 03, 2026, 04:16 PM UTC

    A fix has been implemented and we are monitoring the results.