KnowBe4 incident

PAB, PhishER, Prevent, Protect & Defend Degraded Performance

Ongoing since 06:28 PM UTC, affecting Mail Flow and Mail Flow and 1 more.

investigating Nov 12, 2026, 07:15 PM UTC

We are continuing to investigate issue impacting the performance of KnowBe4 products that rely on a connection to Microsoft. We will provide updates here as they become available

Started
Nov 12, 2026, 06:28 PM UTC
Resolved
Ongoing
Duration
● 1h 27m
Detected by Pingoru
Nov 12, 2026, 06:28 PM UTC

Affected components

Mail FlowMail FlowWeb Add-InWeb Add-InPhishRIPMail FlowAPI / WebhooksPhish Alert Button

Update timeline

  1. investigating Nov 12, 2026, 06:28 PM UTC

    We are currently investigating an issue impacting the performance of KnowBe4 products that rely on a connection to Microsoft. We will provide updates here, as they become available

  2. investigating Nov 12, 2026, 07:15 PM UTC

    We are continuing to investigate issue impacting the performance of KnowBe4 products that rely on a connection to Microsoft. We will provide updates here as they become available

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