KnowBe4 incident
Protect, Prevent, Workspace & Webforms | Intermittent login issues (UK only)
Resolved after 5 hours 5 minutes, affecting Authentication and Authentication and 1 more, on September 23, 2026.
This incident has been successfully resolved and all systems are fully operational.
Affected components
Update timeline
- identified Sep 23, 2026, 09:52 AM UTC
We have received reports of users receiving "Access Denied" error messages while trying to login. We have identified the issue and are working on implementing a solution and will update this page when we have more information.
- monitoring Sep 23, 2026, 10:57 AM UTC
The issue has been identified and a fix has been implemented and will update this page when we have more information.
- resolved Sep 23, 2026, 02:58 PM UTC
This incident has been successfully resolved and all systems are fully operational.
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