KnowBe4 incident

KSAT - Unable to Login (DE and UK Only)

Critical Resolved View vendor source →

KnowBe4 experienced a critical incident on September 18, 2026 affecting Console, lasting 5h 40m. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2026, 11:07 AM UTC
Resolved
Sep 18, 2026, 04:48 PM UTC
Duration
5h 40m
Detected by Pingoru
Sep 18, 2026, 11:07 AM UTC

Affected components

Console

Update timeline

  1. investigating Sep 18, 2026, 11:07 AM UTC

    We have received reports that users are unable to login to the DE and UK instances of KSAT. We are investigating this issue and will update this page when we have more information.

  2. resolved Sep 18, 2026, 04:48 PM UTC

    This incident has been resolved.