Kixie incident

PowerCall issues

Major Resolved View vendor source →

Kixie experienced a major incident on March 20, 2026 affecting Call Functionality and SMS Functionality and 1 more component, lasting 1h 17m. The incident has been resolved; the full update timeline is below.

Started
Mar 20, 2026, 05:29 PM UTC
Resolved
Mar 20, 2026, 06:47 PM UTC
Duration
1h 17m
Detected by Pingoru
Mar 20, 2026, 05:29 PM UTC

Affected components

Call FunctionalitySMS FunctionalityClick to Call

Update timeline

  1. investigating Mar 20, 2026, 05:29 PM UTC

    We are currently investigating this issue.

  2. monitoring Mar 20, 2026, 05:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 20, 2026, 06:47 PM UTC

    This incident has been resolved.