Kixie incident
SMS and Call Automation API Currently Unavailable
Kixie experienced a major incident on August 17, 2026 affecting Call Functionality and SMS Functionality, lasting 1d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Call FunctionalitySMS Functionality
Update timeline
- investigating Aug 17, 2026, 03:34 PM UTC
We are currently investigating this issue.
- investigating Aug 17, 2026, 05:42 PM UTC
We are continuing to investigate this issue.
- resolved Aug 18, 2026, 04:48 PM UTC
This incident has been resolved.