Khoros experienced a major incident on January 6, 2026 affecting US Hosted Communities and EU Hosted Communities, lasting 10h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 06, 2026, 03:01 PM UTC
We are investigating reports of style issues within Khoros Communities, including incorrect CSS rendering. Further updates will be shared as they become available.
- identified Jan 06, 2026, 04:22 PM UTC
The issue has been identified, and we are in the process of rolling out the fix.
- monitoring Jan 06, 2026, 11:06 PM UTC
Our infrastructure team has applied a fix and we are monitoring the results.
- resolved Jan 07, 2026, 01:34 AM UTC
The issue causing style inconsistencies and incorrect CSS rendering in Khoros Communities has been fully resolved. Our teams have confirmed system stability, and all services are operating normally at this time. If you continue to experience any issues, please contact Support.