Ongoing since 11:34 AM UTC, affecting Third-party APIs.
We are investigating an issue affecting TikTok integrations in Khoros Care. Some customers may experience connectivity issues with their TikTok accounts, even though the integrations continue to appear as connected. Our team is reviewing the affected integrations and working on the appropriate recovery steps. Affected customers may need to reconnect their TikTok accounts to restore connectivity. We will provide further updates as more information becomes available.
Affected components
Update timeline
- investigating Nov 03, 2026, 11:34 AM UTC
We are investigating an issue affecting TikTok integrations in Khoros Care. Some customers may experience connectivity issues with their TikTok accounts, even though the integrations continue to appear as connected. Our team is reviewing the affected integrations and working on the appropriate recovery steps. Affected customers may need to reconnect their TikTok accounts to restore connectivity. We will provide further updates as more information becomes available.
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