Kentik incident

Customer Portal Degradation

Major Vendor's status page →

Resolved after 2 hours 49 minutes, affecting Web Portal, on November 6, 2025.

monitoring Nov 06, 2025, 01:13 AM UTC

We are continuing to monitor for any further issues.

Started
Nov 06, 2025, 12:30 AM UTC
Resolved
Nov 06, 2025, 03:20 AM UTC
Duration
2h 49m
Detected by Pingoru
Nov 06, 2025, 12:30 AM UTC

Affected components

Web Portal

Update timeline

  1. investigating Nov 06, 2025, 12:30 AM UTC

    We are currently investigating this issue.

  2. identified Nov 06, 2025, 01:11 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 06, 2025, 01:13 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Nov 06, 2025, 01:13 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Nov 06, 2025, 03:20 AM UTC

    This incident has been resolved.

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