Kentik experienced a minor incident on December 10, 2025 affecting Web Portal and Flow Ingest, lasting 22h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Web PortalFlow Ingest
Update timeline
- investigating Dec 10, 2025, 05:04 PM UTC
A component handling interface tracking and topology calculation is unstable. This prevents network maps and the device connections list from loading in the portal and may impact updates to flow tagging. We are actively investigating this issue.
- monitoring Dec 11, 2025, 02:48 AM UTC
A fix has been implemented. Network maps and flow tagging are working normally again.
- resolved Dec 11, 2025, 03:59 PM UTC
This incident has been resolved.