Kentik incident

Interface tracking and maps degraded

Resolved after 22 hours 55 minutes, affecting Web Portal and Flow Ingest, on December 10, 2025.

monitoring Dec 11, 2025, 02:48 AM UTC

A fix has been implemented. Network maps and flow tagging are working normally again.

Started
Dec 10, 2025, 05:04 PM UTC
Resolved
Dec 11, 2025, 03:59 PM UTC
Duration
22h 55m
Detected by Pingoru
Dec 10, 2025, 05:04 PM UTC

Affected components

Web PortalFlow Ingest

Update timeline

  1. investigating Dec 10, 2025, 05:04 PM UTC

    A component handling interface tracking and topology calculation is unstable. This prevents network maps and the device connections list from loading in the portal and may impact updates to flow tagging. We are actively investigating this issue.

  2. monitoring Dec 11, 2025, 02:48 AM UTC

    A fix has been implemented. Network maps and flow tagging are working normally again.

  3. resolved Dec 11, 2025, 03:59 PM UTC

    This incident has been resolved.

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