Katalon Outage History

There were 5 Katalon outages since February 9, 2026 totaling 21h 17m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.katalon.com

Critical April 20, 2026

Katalon Website Page Loading Issues

Detected by Pingoru: Apr 20, 2026, 08:21 AM UTC
Resolved: Apr 20, 2026, 12:47 PM UTC
Duration: 4h 25m

Affected: Katalon Homepage

Timeline · 6 updates

investigating Apr 20, 2026, 08:21 AM UTC

We’re aware that some users are having trouble accessing parts of the Katalon website. Our engineering team is currently investigating the cause. We apologize for the inconvenience.
investigating Apr 20, 2026, 09:13 AM UTC

We are continuing to investigate this issue.
investigating Apr 20, 2026, 09:36 AM UTC

We are continuing to investigate this issue.
identified Apr 20, 2026, 09:46 AM UTC

The issue has been identified and a fix is being implemented.
identified Apr 20, 2026, 09:58 AM UTC

We are continuing to work on a fix for this issue.
resolved Apr 20, 2026, 12:47 PM UTC

This incident has been resolved.

Read the full incident report →

Minor March 24, 2026

Test Results Not Publishing to TestOps

Detected by Pingoru: Mar 24, 2026, 09:19 AM UTC
Resolved: Mar 24, 2026, 02:13 PM UTC
Duration: 4h 53m

Affected: Executions

Timeline · 4 updates

investigating Mar 24, 2026, 09:19 AM UTC

We are investigating an issue preventing some test results from publishing to TestOps Our engineering team is aware and working to identify the root cause. We apologize for any inconvenience this may cause to your workflow.
identified Mar 24, 2026, 11:09 AM UTC

The issue has been identified and a fix is being implemented.
monitoring Mar 24, 2026, 12:07 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Mar 24, 2026, 02:13 PM UTC

This incident has been resolved.

Read the full incident report →

Minor March 19, 2026

Access Issues in Europe

Detected by Pingoru: Mar 19, 2026, 11:01 AM UTC
Resolved: Mar 19, 2026, 01:54 PM UTC
Duration: 2h 52m

Affected: TestOps Login

Timeline · 4 updates

investigating Mar 19, 2026, 11:01 AM UTC

We are currently investigating reports of a service disruption affecting users in Europe. Some users may experience a persistent loading page immediately after logging in. Our engineering team is aware and working to identify the root cause.
monitoring Mar 19, 2026, 12:13 PM UTC

A fix has been implemented and we are monitoring the results.
monitoring Mar 19, 2026, 12:13 PM UTC

We are continuing to monitor for any further issues.
resolved Mar 19, 2026, 01:54 PM UTC

This incident has been resolved.

Read the full incident report →

Critical February 24, 2026

Katalon Support Portal Temporarily Inaccessible

Detected by Pingoru: Feb 24, 2026, 08:53 AM UTC
Resolved: Feb 24, 2026, 11:12 AM UTC
Duration: 2h 18m

Affected: Customer Support Portal

Timeline · 4 updates

investigating Feb 24, 2026, 08:53 AM UTC

The Katalon Support Portal is temporarily unavailable. Our technical team is working to restore access as quickly as possible. While we work on a fix, please refer to our alternative site at https://katalon-inc.my.site.com/support/ for immediate assistance. We apologize for any inconvenience this may cause to your workflow.
identified Feb 24, 2026, 09:22 AM UTC

The issue has been identified and a fix is being implemented.
monitoring Feb 24, 2026, 09:26 AM UTC

A fix has been implemented and we are monitoring the results.
resolved Feb 24, 2026, 11:12 AM UTC

This incident has been resolved.

Read the full incident report →

Notice February 9, 2026

Temporary Inaccessibility of the Katalon Purchase Site

Detected by Pingoru: Feb 09, 2026, 02:49 AM UTC
Resolved: Feb 09, 2026, 09:35 AM UTC
Duration: 6h 45m

Timeline · 4 updates

investigating Feb 09, 2026, 02:49 AM UTC

We are aware that some users are currently unable to access the purchase site within Katalon Studio. Our team is actively investigating the issue and working toward a resolution. We apologize for any disruption this may cause to your workflow. Thank you for your continued patience and support.
identified Feb 09, 2026, 03:21 AM UTC

The issue has been identified and a fix is being implemented.
monitoring Feb 09, 2026, 03:21 AM UTC

A fix has been implemented and we are monitoring the results.
resolved Feb 09, 2026, 09:35 AM UTC

This incident has been resolved.

Read the full incident report →

Looking to track Katalon downtime and outages?

Pingoru polls Katalon's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

Real-time alerts when Katalon reports an incident
Email, Slack, Discord, Microsoft Teams, and webhook notifications
Track Katalon alongside 5,000+ providers in one dashboard
Component-level filtering
Notification groups + maintenance calendar

Start monitoring Katalon for free

5 free monitors · No credit card required