Katalon incident

Errors loading test execution results in TestOps

Minor Resolved View vendor source →

Katalon experienced a minor incident on June 24, 2026 affecting Executions (US), lasting 2h 11m. The incident has been resolved; the full update timeline is below.

Started
Jun 24, 2026, 12:21 PM UTC
Resolved
Jun 24, 2026, 02:32 PM UTC
Duration
2h 11m
Detected by Pingoru
Jun 24, 2026, 12:21 PM UTC

Affected components

Executions (US)

Update timeline

  1. investigating Jun 24, 2026, 12:21 PM UTC

    We are investigating elevated errors (HTTP 500) when viewing test execution results in TestOps. Affected users may see failures loading individual test result details, including attempt history and console output. Other TestOps functionality remains operational. Our engineering team has identified the cause as a slow database query timing out and is actively working on a fix. We will provide an update shortly.

  2. investigating Jun 24, 2026, 12:59 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 24, 2026, 01:27 PM UTC

    The issue has been identified.

  4. identified Jun 24, 2026, 01:41 PM UTC

    We are continuing to work on a fix for this issue.

  5. identified Jun 24, 2026, 02:11 PM UTC

    We are continuing to work on a fix for this issue.

  6. monitoring Jun 24, 2026, 02:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved Jun 24, 2026, 02:32 PM UTC

    This incident has been resolved.