Katalon incident

Errors loading test execution results in TestOps

Minor Ongoing View vendor source →

Katalon is currently experiencing a minor incident affecting Executions, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 24, 2026, 12:21 PM UTC
Resolved
Ongoing
Duration
● 2h 1m
Detected by Pingoru
Jun 24, 2026, 12:21 PM UTC

Affected components

Executions

Update timeline

  1. investigating Jun 24, 2026, 12:21 PM UTC

    We are investigating elevated errors (HTTP 500) when viewing test execution results in TestOps. Affected users may see failures loading individual test result details, including attempt history and console output. Other TestOps functionality remains operational. Our engineering team has identified the cause as a slow database query timing out and is actively working on a fix. We will provide an update shortly.

  2. investigating Jun 24, 2026, 12:59 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 24, 2026, 01:27 PM UTC

    The issue has been identified.

  4. identified Jun 24, 2026, 01:41 PM UTC

    We are continuing to work on a fix for this issue.

  5. identified Jun 24, 2026, 02:11 PM UTC

    We are continuing to work on a fix for this issue.