Katalon experienced a minor incident on May 20, 2026 affecting AI Platform, lasting 2h 45m. The incident has been resolved; the full update timeline is below.
Affected components
AI Platform
Update timeline
- investigating May 20, 2026, 10:52 AM UTC
We are currently experiencing intermittent accessibility issues with Anthropic Claude Sonnet on the Katalon AI Platform. Our team is actively investigating the root cause. In the meantime, you may experience temporary errors or delayed responses when using this model. Thank you for your patience as we work to resolve this quickly!
- identified May 20, 2026, 01:24 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 20, 2026, 01:24 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 20, 2026, 01:37 PM UTC
This incident has been resolved.