Katalon incident

Incident: Intermittent Failures and Cancellations in TestOps Executions

Minor Resolved View vendor source →

Katalon experienced a minor incident on December 3, 2025 affecting Executions, lasting 2h 58m. The incident has been resolved; the full update timeline is below.

Started
Dec 03, 2025, 11:30 AM UTC
Resolved
Dec 03, 2025, 02:28 PM UTC
Duration
2h 58m
Detected by Pingoru
Dec 03, 2025, 11:30 AM UTC

Affected components

Executions

Update timeline

  1. investigating Dec 03, 2025, 11:30 AM UTC

    We are currently investigating an issue affecting TestOps executions utilizing TestCloud. Users may experience instability with scheduled test runs. Our engineering team has reproduced this behavior and identified it as a platform-side issue. We are working urgently to restore normal execution stability.

  2. identified Dec 03, 2025, 12:43 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 03, 2025, 01:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 03, 2025, 02:28 PM UTC

    This incident has been resolved.