Katalon incident

TestOps Gen3 — Newly synced Git test assets not appearing (US)

Minor Resolved View vendor source →

Katalon experienced a minor incident on July 2, 2026 affecting TestOps API (US) and Executions (US), lasting 2h 24m. The incident has been resolved; the full update timeline is below.

Started
Jul 02, 2026, 09:55 AM UTC
Resolved
Jul 02, 2026, 12:20 PM UTC
Duration
2h 24m
Detected by Pingoru
Jul 02, 2026, 09:55 AM UTC

Affected components

TestOps API (US)Executions (US)

Update timeline

  1. investigating Jul 02, 2026, 09:55 AM UTC

    We are investigating an issue in TestOps Gen3 (US) where, after connecting or syncing a Git repository, newly synced test assets - test cases, test suites, test suite collections, and execution profiles - may not appear. As a result, running tests from a newly Git-synced repository may be blocked. Repositories that were previously synced and are already indexed are not affected, and no data has been lost - your repository contents in Git are safe. Our engineering team is actively working on a fix and a re-sync to restore visibility. Next update within 60 minutes.

  2. identified Jul 02, 2026, 11:01 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 02, 2026, 11:47 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 02, 2026, 12:20 PM UTC

    This incident has been resolved.