Katalon incident

Issues affecting authentication and login

Major Resolved View vendor source →

Katalon experienced a major incident on July 16, 2025 affecting TestOps Login, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2025, 01:12 PM UTC
Resolved
Jul 16, 2025, 01:32 PM UTC
Duration
19m
Detected by Pingoru
Jul 16, 2025, 01:12 PM UTC

Affected components

TestOps Login

Update timeline

  1. identified Jul 16, 2025, 01:12 PM UTC

    Katalon Users, Some customers are reporting issues affecting login and authentication on certain versions of KRE. Our teams are working hard to restore service. Thank you for your patience, we hope to have all functionality restored soon.

  2. resolved Jul 16, 2025, 01:32 PM UTC

    Thank you for your patience while our engineers worked to restore service. Affected systems have returned to normal. We will continue to monitor for any additional service disruptions.