Katalon incident

Issue affecting TrueTest Traffic Tracking

Major Resolved View vendor source →

Katalon experienced a major incident on July 30, 2025 affecting TrueTest, lasting 4h 22m. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2025, 09:04 AM UTC
Resolved
Jul 30, 2025, 01:27 PM UTC
Duration
4h 22m
Detected by Pingoru
Jul 30, 2025, 09:04 AM UTC

Affected components

TrueTest

Update timeline

  1. investigating Jul 30, 2025, 09:04 AM UTC

    Dear Valued Customer, We would like to inform you that we are currently experiencing an issue affecting the TrueTest Traffic Tracking feature. Our engineering team is actively investigating and working to resolve the issue as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience. Further updates will be provided as we make progress.

  2. identified Jul 30, 2025, 10:36 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 30, 2025, 11:01 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 30, 2025, 01:27 PM UTC

    This incident has been resolved.