Kaseya incident

Autotask PSA - Multiple Zones - Outgoing Email Delays

Ongoing since 04:58 PM UTC.

identified Nov 02, 2026, 04:58 PM UTC

We are aware of a problem where emails sent from Autotask PSA are delayed. The Kaseya Engineering Team has identified the issue and are working on a fix. Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Started
Nov 02, 2026, 04:58 PM UTC
Resolved
Ongoing
Duration
● 49m
Detected by Pingoru
Nov 02, 2026, 04:58 PM UTC

Update timeline

  1. identified Nov 02, 2026, 04:58 PM UTC

    We are aware of a problem where emails sent from Autotask PSA are delayed. The Kaseya Engineering Team has identified the issue and are working on a fix. Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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