Kaseya incident

Datto BCDR - UK Region - Offsite Synchronization Performance Degradation

Ongoing since 07:57 PM UTC.

investigating Oct 29, 2026, 07:57 PM UTC

We are aware of a problem where Datto BCDR users in the UK region may experience degraded offsite performance, potentially impacting synchronization operations. The Kaseya Engineering Team is investigating the issue and working towards a resolution. Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Started: Oct 29, 2026, 07:57 PM UTC
Resolved: Ongoing
Duration: ● 1h 11m
Detected by Pingoru: Oct 29, 2026, 07:57 PM UTC

Update timeline

investigating Oct 29, 2026, 07:57 PM UTC

We are aware of a problem where Datto BCDR users in the UK region may experience degraded offsite performance, potentially impacting synchronization operations. The Kaseya Engineering Team is investigating the issue and working towards a resolution. Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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