Resolved after 1 hour 49 minutes, affecting Web App, on December 22, 2025.
This incident has been resolved, and Iru tenants should be accessible again. If you continue to experience problems, please open a ticket with our support team.
Affected components
Update timeline
- investigating Dec 22, 2025, 06:01 PM UTC
We are currently investigating an issue with certificates on Iru tenants. This does not affect Kandji tenants but will impact migrations from Kandji to Iru until it is resolved. We will update this page as more information becomes available.
- identified Dec 22, 2025, 06:42 PM UTC
The issue has been identified, and a fix is being implemented. We will post an update as soon as additional information is available.
- monitoring Dec 22, 2025, 07:03 PM UTC
A fix has been implemented and we are monitoring the results. We will post an update as soon as we can confirm the issue has been fully resolved.
- resolved Dec 22, 2025, 07:51 PM UTC
This incident has been resolved, and Iru tenants should be accessible again. If you continue to experience problems, please open a ticket with our support team.
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