Kandji incident

Certificate Errors on Iru Tenants

Minor Resolved View vendor source →

Kandji experienced a minor incident on December 22, 2025 affecting Web App, lasting 1h 49m. The incident has been resolved; the full update timeline is below.

Started
Dec 22, 2025, 06:01 PM UTC
Resolved
Dec 22, 2025, 07:51 PM UTC
Duration
1h 49m
Detected by Pingoru
Dec 22, 2025, 06:01 PM UTC

Affected components

Web App

Update timeline

  1. investigating Dec 22, 2025, 06:01 PM UTC

    We are currently investigating an issue with certificates on Iru tenants. This does not affect Kandji tenants but will impact migrations from Kandji to Iru until it is resolved. We will update this page as more information becomes available.

  2. identified Dec 22, 2025, 06:42 PM UTC

    The issue has been identified, and a fix is being implemented. We will post an update as soon as additional information is available.

  3. monitoring Dec 22, 2025, 07:03 PM UTC

    A fix has been implemented and we are monitoring the results. We will post an update as soon as we can confirm the issue has been fully resolved.

  4. resolved Dec 22, 2025, 07:51 PM UTC

    This incident has been resolved, and Iru tenants should be accessible again. If you continue to experience problems, please open a ticket with our support team.