Resolved after 2 hours 49 minutes, affecting Web App, on April 27, 2021.
This incident has been resolved. If you continue to experience problems, please open a ticket with our support team.
Affected components
Update timeline
- investigating Apr 27, 2021, 11:14 PM UTC
We are investigating a reported issue with some customer instances. This may result in a lack of access to the Kandji Web App for some customers. We will post an update as more information becomes available.
- identified Apr 27, 2021, 11:20 PM UTC
The issue has been identified and a fix is being implemented. Customers may continue to experience impacted login. We will post an update as soon as additional information is available.
- monitoring Apr 28, 2021, 12:50 AM UTC
A fix has been implemented and we are monitoring the results. We will post an update as soon as we can confirm the issue has been fully resolved.
- resolved Apr 28, 2021, 02:03 AM UTC
This incident has been resolved. If you continue to experience problems, please open a ticket with our support team.
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