Resolved after 6 hours 45 minutes, affecting Web App, on June 17, 2021.
This incident has been resolved. If you continue to experience problems, please open a ticket with our support team.
Affected components
Update timeline
- investigating Jun 17, 2021, 06:28 PM UTC
We are investigating a reported issue with login to the Kandji Web App. We will post an update as more information becomes available.
- investigating Jun 17, 2021, 10:57 PM UTC
We are continuing to investigate the issue at this time. We will provide an update the moment we know more and appreciate your patience.
- identified Jun 17, 2021, 11:30 PM UTC
The issue has been identified and a fix is being implemented. Customers may continue to experience impacted login functionality. We will post an update as soon as additional information is available.
- monitoring Jun 17, 2021, 11:37 PM UTC
A fix has been implemented and we are monitoring the results. We will post an update as soon as we can confirm the issue has been fully resolved.
- resolved Jun 18, 2021, 01:14 AM UTC
This incident has been resolved. If you continue to experience problems, please open a ticket with our support team.
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