Resolved after 4 hours 1 minute, affecting Web App, on September 24, 2021.
This incident has been resolved. If you continue to experience problems, please open a ticket with our support team.
Affected components
Update timeline
- investigating Sep 24, 2021, 02:28 PM UTC
We are investigating a few reported issues with some portions of the Kandji web app. This may result in Self Service being slow to load, enrollment intermittently failing, or intermittent errors on login for a small number of customers. We will post an update as more information becomes available.
- identified Sep 24, 2021, 04:39 PM UTC
The issue has been identified and a fix is being implemented. Customers may continue to experience intermittent functionality during this implementation. We will post an update as soon as additional information is available.
- monitoring Sep 24, 2021, 05:12 PM UTC
A fix has been implemented and we are monitoring the results. We will post an update as soon as we can confirm the issue has been fully resolved.
- resolved Sep 24, 2021, 06:30 PM UTC
This incident has been resolved. If you continue to experience problems, please open a ticket with our support team.
Your product runs on more than Kandji
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services