Resolved after 2 hours 47 minutes, affecting Web App and macOS Agent and 1 more, on March 16, 2022.
This incident has been resolved. If you continue to experience problems, please open a ticket with our support team.
Affected components
Update timeline
- investigating Mar 16, 2022, 04:11 PM UTC
We are investigating a reported issue with Device Enrollments. We will post an update as more information becomes available.
- investigating Mar 16, 2022, 04:53 PM UTC
We are investigating a reported issue with access to the Kandji Web App. This may result in intermittent login failure, agent check-in failure, or errors during device enrollment. We will post an update as more information becomes available.
- identified Mar 16, 2022, 05:45 PM UTC
The issue has been identified and a fix is being implemented. Customers may continue to experience impacted functionality. We will post an update as soon as additional information is available.
- monitoring Mar 16, 2022, 06:24 PM UTC
A fix has been implemented and we are monitoring the results. We will post an update as soon as we can confirm the issue has been fully resolved.
- resolved Mar 16, 2022, 06:59 PM UTC
This incident has been resolved. If you continue to experience problems, please open a ticket with our support team.
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