Resolved after 50 minutes, affecting Web App, on July 28, 2022.
This incident has been resolved. If you continue to experience problems, please open a ticket with our support team.
Affected components
Update timeline
- investigating Jul 28, 2022, 05:38 PM UTC
We are investigating reported issues with authentication to the Kandji Web App. We will post an update as more information becomes available.
- monitoring Jul 28, 2022, 06:01 PM UTC
We have identified the cause of the reported authentication issues. These issues were caused by a disruption with our 3rd party authentication provider, Auth0, which had a disruption in their US-3 region where Kandji’s account is hosted. We will post an update as soon as we can confirm the issue has been fully resolved.
- resolved Jul 28, 2022, 06:29 PM UTC
This incident has been resolved. If you continue to experience problems, please open a ticket with our support team.
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