Resolved after 3 hours 19 minutes, affecting Web App and MDM Services, on November 15, 2022.
This incident has been resolved. If you experience any future problems, please open a ticket with our support team.
Affected components
Update timeline
- investigating Nov 15, 2022, 07:56 AM UTC
We are investigating reports of 404 errors when attempting to access the Kandji Web App. We will post an update as more information becomes available.
- investigating Nov 15, 2022, 08:39 AM UTC
We are investigating further reports of customers' Kandji instances not loading. Further updates will be provided as more information becomes available.
- investigating Nov 15, 2022, 09:31 AM UTC
We are now seeing loading and 404 issues as well as reports of access issues reduced to intermittent. Further updates to follow.
- monitoring Nov 15, 2022, 10:23 AM UTC
We are no longer seeing 404 errors or access issues when accessing the Kandji Web App. We will post an update once we have confirmed the issue has been fully resolved.
- resolved Nov 15, 2022, 11:16 AM UTC
This incident has been resolved. If you experience any future problems, please open a ticket with our support team.
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